Comments on: What to do When Your Contacts are Missing in Outlook

By: Alex

Alex — Mon, 24 Apr 2023 17:38:22 +0000

If you have Outlook 2010, 2013, or 2016 and your Outlook contacts are missing from your address book, there are a few things you can do to fix the problem.1. Check if the Contacts folder is hidden in your Outlook.To do this, go to the View tab and click Folder Pane. If the Contacts option is not listed, click Options and make sure that the Contacts option is selected.2. Look for your Contacts folder in the All Folders view.To do this, go to the Folder tab and click New Search Folder. In the New Search Folder dialog box, select All Contacts from the list of available folders and click OK.3. Check if your Contacts are being synced with an external service.If you are using Outlook with an Exchange account, your contacts are usually synced with the Global Address List (GAL). To check if this is the case, go to the File tab and click Account Settings. In the Account Settings dialog box, go to the Address Books tab and make sure that the Show this folder as an e-mail Address Book option is selected for the Contacts folder.If you are using Outlook with a POP3 or IMAP account, your contacts may be synced with your mail server. To check if this is the case, go to the File tab and click Account Settings. In the Account Settings dialog box, go to the Address Books tab and make sure that the Download Contacts from the server option is selected for the Contacts folder.4. Restore your Outlook Contacts from a backup.If you have a recent backup of your Outlook data file, you can restore your contacts from the backup file. To do this, go to the File tab and click Open & Export. In the Open & Export dialog box, click Import/Export. In the Import and Export Wizard dialog box, select Import from another program or file and click Next. In the next dialog box, select Outlook Data File (.pst) and click Next. In the next dialog box, select the backup file that you want to use and click Finish.

By: Aline Gengenbach

Aline Gengenbach — Tue, 13 Dec 2022 08:03:03 +0000

In reply to Gina R.. I'm glad that we could help you!

By: Gina R.

Gina R. — Wed, 07 Dec 2022 14:10:19 +0000

Wow, I just did the “To connect to the pst-file just go to File > Open > Open Outlook Data File.” because I just saved a new contact and couldn’t see it, and voila! It appeared! Cool trick.

By: Goz

Goz — Tue, 25 Jul 2017 16:31:39 +0000

I find contacts in my Shared Contacts but some of them (10% or so) appear blank. The person’s name is there, but data is missing in the fields. When comparing my view of the misformed contact with the host’s view, the host has all of the information this is blank in my view.

This is an issue that I continue to troubleshoot in Outlook 2013 64-bit and 32-bit Office.

By: John Molenaar

John Molenaar — Fri, 07 Jul 2017 23:01:11 +0000

In reply to Donald Sterling. Donald, the same thing has happened to me!!! Windows 10 did an update yesterday and now all contact entries have been erased. I can't find ANY contacts in my People folder and there doesn't seem to be any way to search for them. Did you ever find a solution to your situation?

By: Donald Sterling

Donald Sterling — Wed, 04 Jan 2017 22:26:20 +0000

I have done everything I can think of and still no contact other than two I set up manually. A few days ago something happened and all of Outlook data disappeared. Got back most of the mail and calendar but contacts still missing. The ost file is there but nothing. If you can help PLEASE do. Thanks.